Refund Policy

Last Updated: March 15, 2024

1. Service Cancellation

You may cancel your subscription or service within 30 days of purchase for a full refund. To be eligible for a refund:

  • Service must be unused
  • Cancellation must be requested within 30 days
  • Account must be in good standing

2. Refund Process

To request a refund:

  1. Contact our customer service team
  2. Provide your account information
  3. State the reason for cancellation
  4. Wait for confirmation email

3. Refund Timeline

Once your refund is approved:

  • Refunds are processed within 5-7 business days
  • Refunds are issued to the original payment method
  • Processing fees may be deducted

4. Non-Refundable Items

The following are not eligible for refunds:

  • Used or consumed services
  • Services purchased during promotional periods
  • Custom or personalized services
  • Processing fees

5. Special Circumstances

We may consider refunds in special circumstances:

  • Technical issues preventing service use
  • Service unavailability
  • Billing errors

6. Contact Information

For questions about refunds, please contact us:

  • Email: support@zirculo.com
  • Phone: (555) 123-4567
  • Address: 123 Tech Street, Digital City, CA 90210