Refund Policy
Last Updated: March 15, 2024
1. Service Cancellation
You may cancel your subscription or service within 30 days of purchase for a full refund. To be eligible for a refund:
- Service must be unused
- Cancellation must be requested within 30 days
- Account must be in good standing
2. Refund Process
To request a refund:
- Contact our customer service team
- Provide your account information
- State the reason for cancellation
- Wait for confirmation email
3. Refund Timeline
Once your refund is approved:
- Refunds are processed within 5-7 business days
- Refunds are issued to the original payment method
- Processing fees may be deducted
4. Non-Refundable Items
The following are not eligible for refunds:
- Used or consumed services
- Services purchased during promotional periods
- Custom or personalized services
- Processing fees
5. Special Circumstances
We may consider refunds in special circumstances:
- Technical issues preventing service use
- Service unavailability
- Billing errors
6. Contact Information
For questions about refunds, please contact us:
- Email: support@zirculo.com
- Phone: (555) 123-4567
- Address: 123 Tech Street, Digital City, CA 90210